The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Spa Experience
“The mineral bath offered a soothing escape after a long day, truly enhancing our relaxation.” view full review
Easy Parking Access
“Secure private parking made our stay stress-free, a rare find in the city!” view full review
Satisfactory Breakfast
“The breakfast selection, though basic, provided a good start to our day with quality options.” view full review
Spacious Rooms
“The large rooms provided ample space to unwind and enjoy our stay comfortably.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
24-hour security
Luggage storage
Locker room
Ski storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Skiing
Hiking
Cycling
Golf course
Guest Parking
Electric kettle
Services
Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Baby pushchair
Spa & Leisure
Rooftop pool
Plunge pool
Indoor swimming pool
Sun loungers
Night club
Entertainment
Spa & wellness centre
Sauna
Pedicure
Manicure
Waxing
Facial
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Hot spring bath
Make up services
Room features
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Mlynske Nabrezi 5,
Karlovy Vary,
Czech Republic,
36001,
Karlovy Vary Region
Map view
Mlynske Nabrezi 5,
Karlovy Vary,
Czech Republic,
36001,
Karlovy Vary Region
City landmarks
Vrch pratelstvi 5/1
Diana Lookout Tower
1.5
km
Krale Jiriho 2
Saint Peter and Paul Cathedral
780 m
Museum
Jan Becher Museum
1.1
km
Pod Jelenim skokem 36
Deer Leap Lookout
960 m
Stara Louka
730 m
Gogolova stezka 2
Goethe's Lookout Tower
1.1
km
Marianskolazenska 306/2
Imperial Spa
850 m
Goethe Trail
Bust of Johann Wolfgang von Goethe
910 m
Nova louka 578/23
Karlovy Vary Museum
710 m
Monument to Karl Marx
1.1
km
Karlovy VaryCzech Republic
Nova Louka
920 m
Pansky Vrch
Old Jewish Cemetery Drmoul
750 m
Church
Evangelical Church of St. Peter and Paul
920 m
Gallery
Galerie Supermarket wc
1.1
km
Goethova vyhlídka 244/2
Goethe's Viewpoint
2.5
km
Nearby
Museum
Mill Colonnade
150 m
Lazenska 18/2
Sprudelkolonnade
570 m
Mlynske nabrezi
The Underground of the Thermal Spring Colonnade
190 m
Zamecky vrch 4
Anglican Church of St Luke
320 m
Church
St Mary Magdalene's Church
550 m
Trzhishte 4
Market Colonnade
400 m
Vridelni
320 m
Zahradni Dvořákovy sady
Statue of Antonin Dvorak in Karlovy Vary
280 m
Na Vyhlidce 1027/47
Column Otto I
190 m
U Tri krizu 655/2
Vyhlidka Tri Krize
420 m
Mlynske nabrezhi 507/5 Dvorakovy Sady
Park Colonnade
130 m
Stezka Jeana De Carro 6 Villa Baron Lyuttsova
Cat Memorial
470 m
Lazenska 14
Tourist Information Center
310 m
Stezka Jeana De Carro 542/5
Vila Lutzow
250 m
Karlovy VaryCzech Republic
Vridlo
550 m
Restaurants
Pizzeria-Restaurant Petr
170 m
Vridelni 85/13 Karlovy Vary 36001
Tusculum
360 m
Sadova 836/31
Restaurant Slovansky sklipek
330 m
Sadova 848/35
Gril - restaurant
290 m
Vridelni 127/37
CAFE AZYL restaurant
330 m
Vridelni 129/41
Hotel Salvator Restuarant
320 m
Vridelni 128/39
Cukarna Kamilka
370 m
I. P. Pavlova 568/38
Restaurace Charlie
370 m
I. P. Pavlova 919/17
V&M Restaurant S.R.O
340 m
Vridelni 127/37
Bar Kolonada
370 m
Vridelni 133/49
Restaurace U Svejka
580 m
Stara Louka 352/10
Reviews and Ratings
Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
Clean rooms
Great location
Mediocre dining
Inconsistent service
6.2/10
Nice
Rooms
7.4
Location
9.4
Service
5.2
Dining
5.0
Guest reviews
6.2/10
based on 10 reviews
8.1
8.1/10 based on 209 reviews
Milton
United States,
September
2024
6.0/10
The hotel has a great location, making it easy to explore the nearby attractions, and I found the rooms to be clean and comfortable. However, the service left a lot to be desired, with some staff being quite rude. Dining options were limited and didn't quite meet my expectations. Overall, it offers good value for money, but there are definitely areas for improvement.
Rooms
7.0
The rooms were clean and comfortable, though I was hoping for a view that wasn't there.
Service
5.0
Unfortunately, the service was not ideal. Some staff members were unsmiling and often rude, making it a less pleasant experience.
Location
10.0
The location is excellent and super convenient, right by all the Colonades, which made it easy to get around.
Dining
5.0
Dining options were quite limited; it definitely wasn’t fabulous as some had claimed, and I found the food to be quite poor.
Facilities
6.0
While the facilities were acceptable, I was looking for more options and better maintenance.
Christine
United States,
September
2024
6.4/10
I had a decent stay at the hotel, which is located in a lovely historic spa town. The rooms were spacious and comfortable, but the service could use some improvement in terms of friendliness and efficiency. The location near the old downtown and water springs was a big plus, making it convenient for exploring the area. However, the dining experience left a lot to be desired, as it was pretty basic and lacked variety.
Rooms
8.0
The rooms were great, spacious, and comfortable with a good view.
Service
5.0
The service was not very friendly or efficient, and the staff mainly spoke Russian and German.
Location
9.0
The hotel is in a perfect location, very near the old downtown and the water springs.
Dining
5.0
The dining experience was rather basic and could have been much better.
Facilities
6.0
Facilities were quite average and didn't stand out.
Robert
United States,
August
2024
7.0/10
I had a pleasant stay at this hotel thanks to its great location right in the heart of the town. The rooms were clean and spacious, but the service could use some improvement, especially during busy times. The dining experience was mediocre and didn't quite meet expectations. Overall, it’s a decent value for money, but some areas could use work.
Rooms
8.0
The rooms were clean and spacious, making my stay comfortable.
Service
6.0
The service was hit or miss, with some staff being friendly while others were not so accommodating.
Location
9.0
The hotel is in an excellent location, easy to explore the main attractions.
Dining
5.0
The dining experience was quite basic and could be improved, as the food was only mediocre at best.
Facilities
7.0
The facilities were pretty standard; they met my needs but didn’t impress.
Clean rooms
Mediocre dining
Alfred
United States,
August
2024
6.6/10
I had a mixed experience at this hotel. The room was exceptionally clean, which I loved, and the location was fantastic, really convenient for exploring the area. However, the service was quite lacking, with rude staff who didn't seem helpful at all. The dining experience was also underwhelming and not what I expected for the hotel's standard.
Rooms
8.0
The room was exceptionally clean, and I appreciated that a lot. However, my view was not what I had hoped for.
Service
5.0
Unfortunately, the service left a lot to be desired. The staff seemed rude and unhelpful, which really detracted from my stay.
Location
10.0
The location is perfect, right by all the Colonades and really convenient for getting around town.
Dining
5.0
The dining experience was disappointing. It felt basic and lacked the quality I expected, especially for a hotel of this grade.
Facilities
6.0
The hotel facilities were decent, but nothing stood out as particularly impressive.
Mitch
United States,
July
2024
7.2/10
This hotel boasts a fantastic location right in the city center, making it super convenient to explore the area. The rooms are spacious and nicely renovated, providing a comfortable stay. However, the service could be improved as there were some hiccups during check-in, and the dining options left something to be desired. Overall, it offers good value for money, especially if you’re focused on location.
Rooms
8.0
The rooms were spacious and nicely renovated, making my stay quite comfortable.
Service
6.0
While the staff was friendly and helpful, I did experience some issues during check-in that could have been managed better.
Location
10.0
The location is excellent, right in the city center and close to everything I wanted to see.
Dining
5.0
The dining options were quite limited and not as diverse as I had hoped.
Facilities
7.0
Facilities were decent, but nothing particularly stood out as exceptional.
Don
United States,
July
2024
6.2/10
I had a mixed experience at the hotel. While the location was absolutely fantastic, right in the heart of the city and close to the water springs, the room left something to be desired with ongoing maintenance issues. The staff were friendly and eager to help, but there were moments where they seemed a bit unorganized. Overall, the service was good, but the dining options were really disappointing, and it felt like there could have been more attention to detail for the price I paid.
Rooms
6.0
The room was spacious but unfortunately had a maintenance issue with hot water, which made the stay uncomfortable at times.
Service
7.0
The service was helpful and friendly, but the front desk wasn't available 24/7 as one might expect.
Location
10.0
The location was absolutely perfect, right in the city center and close to everything, making it very convenient.
Dining
5.0
The dining options were very limited and honestly not what I expected for the price; it felt more like something you’d find in a two-star hotel.
Facilities
5.0
The hotel had basic facilities, but there was nothing particularly standout that I would rave about.
Joseph
United States,
May
2024
5.6/10
I stayed at a hotel that was quite spacious with very few guests around, which made it feel nice and relaxed. The shower was decent, and I appreciated the overall cleanliness of the rooms. On the downside, the service was lacking and not very welcoming, and the location wasn’t particularly exciting. However, it does have good value for money overall.
Rooms
8.0
The rooms were vast and clean, which contributed to a comfortable stay.
Service
5.0
Service was disappointing as staff seemed unfriendly and unhelpful.
Location
6.0
The hotel is in a small area which is only appealing for its centrality to events.
Dining
5.0
The dining options were quite limited and didn’t impress me at all.
Facilities
7.0
While the facilities were adequate, nothing stood out as particularly exceptional.
Bernard
United States,
May
2024
5.2/10
The hotel has a fantastic location that makes it easy to explore the area, especially during events like the International Film Festival. The rooms are quite small but have a big bed for added comfort. However, the service leaves a lot to be desired, as it feels rude and unhelpful at times. Overall, the hotel offers good value for money given its prime location, but the small room size might not work for everyone.
Rooms
6.0
The rooms are very small, but they do have a big bed which helps make the space feel a bit more comfortable.
Service
5.0
The service was lacking; the staff often came off as rude and unhelpful, which really impacted my experience.
Location
10.0
The location is excellent and very convenient for getting around, right on the main promenade and perfect for events.
Dining
5.0
The dining experience was quite disappointing, with options that didn't meet international standards and overall poor quality.
Facilities
5.0
Facilities were basic and did not leave a lasting impression, but there’s a decent quality breakfast to enjoy each morning.
Joe
United States,
April
2024
7.8/10
I had a pleasant stay overall, as the hotel has been nicely renovated and the rooms are spacious. The staff was really helpful and friendly, making my experience even better. However, the dining options were quite limited and didn't meet my expectations for a hotel of this standard. The location is excellent, right at the city center and close to all the main attractions, which was definitely a highlight of my trip.
Rooms
9.0
The rooms were nicely renovated and spacious, which made for a comfortable stay.
Service
8.0
The staff was really helpful and friendly, mainly speaking Russian and German, which was great for communication.
Location
10.0
The hotel is in an excellent location, right in the city center and near all the Colonades, making it very convenient to explore the area.
Dining
5.0
The dining options were quite limited and definitely not fabulous, which was a bit disappointing.
Facilities
7.0
The hotel had decent facilities, though nothing particularly outstanding.
Bernard
United States,
April
2024
6.4/10
I had a decent stay at the hotel. The location was excellent, right next to the Mill Colonnade, which made it super convenient to explore the sights. The rooms were fine but not particularly impressive. The service was lacking at times, especially with some staff not being available when needed. Overall, it's a good value for money, but it has its shortcomings.
Rooms
6.0
The rooms were average and offered a basic level of comfort. They were clean, but nothing too luxurious.
Service
5.0
The service could have been better. I encountered some issues with staff availability and responsiveness, which was a bit frustrating.
Location
10.0
The hotel is in an excellent location, just steps away from the Mill Colonnade and other attractions, making it easy to get around.
Dining
5.0
The dining experience was pretty basic and didn't really meet my expectations, especially considering the hotel’s grade.
Facilities
6.0
Facilities were fairly standard and did the job, but nothing stood out as exceptional.